Technical Connection for Private Account Intermediaries

To connect to the NemKonto system as a private account intermediary, the company must decide which type of connection it wishes to use.

There are three different types of connection:

• Type 1

• Type 2

• Type 3

The type of connection the company should choose depends on how many private payers the company expects to have.

Type 1

Companies connected under connection type 1 handle only their own payments. This means the company acts as both private payer and private account intermediary simultaneously.

Type 2

Companies connected under connection type 2 act as account intermediaries for 2 to 5 other private payers.

Type 3

Companies connected under connection type 3 act as account intermediaries for more than 5 private payers.

The different types of connection vary in setup and price.

The prices for connecting to the NemKonto system vary depending on the type of connection the company chooses.

The company should consider which type of connection best suits their needs before submitting a connection request.

The prices for connecting to the NemKonto system for private payers, as well as the fees for using the system, are listed in the PDF document below.

Prices for Connecting to the NemKonto System (pdf)

If a company wishes to connect as a private account intermediary, the process will proceed as shown in the illustration here:

See illustration of the connection process (pdf)

To initiate the connection process, the company must complete and submit a connection request form for the NemKonto system.

The Danish Agency for Digital Government (Digitaliseringsstyrelsen) will then engage in dialogue with the company regarding the connection possibilities.

Once the Agency for Digital Government and the company have reached an agreement on connection to the NemKonto system, the private account intermediary will receive a letter from the NemKonto system’s provider concerning the technical connection process.

In consultation with the provider, the company will agree on the detailed process for the technical connection to the NemKonto system.

The first step in connecting to the NemKonto system is for the private account intermediary to complete the request form below and submit it to NemKonto Support via the contact form.

Request for Connection Form (pdf)

Based on the submitted form, the Agency for Digital Government (Digitaliseringsstyrelsen) will respond to the company’s request regarding the next steps in the process.

A private account intermediary can choose to connect multiple systems to the NemKonto system. A connection fee must be paid for each system connected to the NemKonto system. This connection fee covers the connection test that must be carried out for each system to be connected.

To connect an additional system to the NemKonto system, the private account intermediary must complete the request form below and submit it to NemKonto Support via the contact form.

Request Form for Connecting an Additional System (pdf)

Based on the submitted form, NemKonto Support will enter into dialogue with the private account intermediary regarding the further connection process.

You can see an illustration of the connection process, showing the steps involved, here:

See Illustration of the Connection Process for Connecting an Additional System (pdf)

To connect to the NemKonto system, the company must enter into a technical connection agreement with the provider of the NemKonto system.

The purpose of the technical connection agreement is to describe the connection to the NemKonto system required to ensure authentication to the network infrastructure. Additionally, the technical parameters to be used in the setup of the data transmission software are described.

The private account intermediary commits to giving the NemKonto system provider, KMD, one month's notice of any changes to the technical connection agreement.

If your company wishes to see an example of a technical connection agreement, you can contact NemKonto Support via the contact form.

The guide for the connection test outlines the process for the entire course of a connection test between a private account facilitator and the NemKonto system.

The purpose of the connection test is to ensure that the necessary testing of the interface between the private account facilitator and the NemKonto system is carried out.

The connection test consists of a single test sequence, which lasts 2–3 days. The test sequence is described in more detail in the guide.

Before a connection test can begin, the private account facilitator must have requested connection and signed a connection agreement along with a set of connection terms.

If you would like to receive the connection test guide for the NemKonto system, please contact NemKonto Support via the contact form.

To complete the connection test, which consists of a series of test scenarios, the private account intermediary must use a set of test data.

The private account intermediary must generate and send data from their own system to the NemKonto system based on the provided test data.

If the facilitator has not received the document "Specifications for the Connection Test for Private Account Intermediary", it can be requested from NemKonto Support via the contact form.

As a private account intermediary, you are responsible for invoicing and providing support to the private payers. Likewise, private account facilitators must be able to handle inquiries from their private payers related to the companies’ use of the NemKonto system.