Most Danish citizens and companies occasionally receive payments from the public sector. These payments can be TAX or VAT refunds, child subsidies, pensions, student loans, unemployment benefits, housing support or social welfare payments ect. All payments from public institutions will be transferred directly to this account. Some private enterprises are able to make payments to your NemKonto as well. It can be enterprises such as insurance and pension companies.
If you want a more in depth explanation of NemKonto and know more about why you need one, you can contact NemKonto Support.
How to assign a NemKonto
You need to decide which of your existing bank accounts you wish to use as your NemKonto.
You can establish the NemKonto in one of the following ways:
As a private person you can assign an account number yourself, at NemKonto.dk’s Self-service (Selvbetjening), if you have a NemID or a digital signature (Click Log ind som borger in the box on the right labeled Selvbetjening).
Contact your Danish bank and inform them which account to assign as your NemKonto.
If you wish to assign a foreign bank account as your NemKonto you can only do so, by following these instructions:
Assign a NemKonto for citizens
Assign a NemKonto for companies
Changed process for self-service
As of April 19, 2021 an additional approval step has been introduced to the assignment of a NemKonto via NemKonto's self-service solution.
The purpose of the change is to avoid insecurity related to the risk of fraud with Nemkonto and identity theft where NemID is misused to change a NemKonto.
In the future, an activation letter will be sent out when citizens assign a NemKonto via NemKonto's self-service solution. A NemKonto assigned via the self-service solution will be active after the account has been activated as a NemKonto with a code specified in the physically sent activation letter.
If you are awaiting a payment from a public authority, and need your Nemkonto to be activated faster, you must contact your bank.
It is the Agency for Digital Government who is in charge of NemKonto.
You can find more information and answers to the most frequently asked questions about NemKonto in our FAQ.