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NemKonto Easy Account

This checklist provides answers to the 13 most frequently asked questions (FAQs) about NemKonto Easy Account.

1. What is a NemKonto Easy Account?
A NemKonto Easy Account is a normal bank account which you already have, and designate as your NemKonto Easy Account. All payments from public institutions will be transferred directly to this account.

2. Who needs to have a NemKonto Easy Account?
All citizens and companies in Denmark.

3. Why introduce NemKonto Easy Account?
NemKonto Easy Account is part of a project to digitise the Danish public sector. There are numerous advantages with NemKonto Easy Account – for the government, for people and for companies:

  • You no longer need to go to the bank to cash checks from public institutions.
  • You can submit or change your account information at one place.
  • Public offices save time and money by avoiding payments in cash or check.
  • Public authorities will use less time updating account information.

4. How do I inform the authorities about my NemKonto Easy Account?
Contact your Danish bank and inform the bank which account you wish to use as your NemKonto Easy Account.
Log on to www.nemkonto.dk and enter the new account number. You can do this if you have a digital signature. A digital signature is free of charge and can be attained here: http://www.danid.dk.

5. What if I haven't got a bank account?
You don’t necessarily have to have a bank account to have a NemKonto Easy Account. If you use your spouse’s account,
for instance, you can designate it as your NemKonto Easy Account. If you haven’t got access to any account, you can choose a bank and ask them to open an account for you which can be designated as your NemKonto Easy Account.

6. What if I cannot get a bank account?
In this case you must contact the public office from where you receive payment. They’re required to make the payments to you, and can probably help you find a solution.

7. Can I still receive my money by check?
In principle, the money can no longer be paid by check once NemKonto Easy Account takes effect. However, there might be special cases where a public entity is unable to make payments electronically. In such cases, it’s up to the particular public office to find a solution, and this might be a check.

8. Who can see my account number?
The only ones who can see your entire NemKonto Easy Account number and the account information are you and your bank.

9. What if I change my bank or my account?
You have to change your NemKonto Easy Account if you get a new bank. You can always get your bank to change your NemKonto Easy Account. You can also do it yourself at www.nemkonto.dk if you have a digital signature.

10. Can I receive public payment to an account other than my NemKonto Easy Account?
You only have one account which is designated as a NemKonto Easy Account. However, it’s also possible to designate
a so-called “specific account” for particular payments. A specific account requires a separate submission which is not updated automatically. So it’s advisable to use your NemKonto Easy Account to the extent possible..

11. What does it cost to set up a NemKonto Easy Account?
It is free of charge for both citizens and companies to designate an account as a NemKonto Easy Account.

12. Where can I get more information?
www.nemkonto.dk has all the information you need about NemKonto Easy Account. You’re also welcome to call NemKonto Support at +45 44 60 63 68.

Download the FAQ about NemKonto Easy Account (PDF)(PDF-file, size 75 Kb, opens in a new browser window)

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